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Privacy policy

1. Introduction

At VeganNation, we want to give you the best possible experience to ensure that you will have the optimal experience of using and enjoying a wide range of capabilities, options and content out of our services. To do this we need to understand your needs, desires, interests, preferences and habits so we can deliver an exceptional and personalized service specifically for you. Your privacy and the security of your personal data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your data in accordance with out website and/or application. That is our objective, and this Privacy Policy (“Policy”) will explain exactly what we mean in further detail below.

2. About this policy

This Policy sets out the essential details relating to your personal data relationship with VeganNation. The Policy applies to all VeganNation services and any associated service. The terms governing the use of the VeganNation Service are defined in our Terms and Conditions of Use.

Occasionally, we may develop new or offer additional services. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.

The aim of this Policy is to:

Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;

Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the VeganNation Services;

Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.

For information on how to contact us if you ever have any questions or concerns, please see Section "How to contact us" below. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the VeganNation Services or not.

3. Your rights and your choices

You can control how personal data is collected or shared, as well as how we communicate with you. Here are some of the ways you can customize your choices.

Choose how we collect personal data

You may choose to limit the personal data you provide when our apps or services request it. To help make choices that are right for you, it’s important to understand that personal data helps us provide a richer, more personalized experience for you. Also, some personal data is required for our services to function at all.

For example, sharing your contacts helps make it easier for you to find the people you want to interact with. If you choose not to share your contacts with us, you can still use our mobile apps, but some actions may not be as fast or easy as it would be if shared your contacts

When creating an account with us, if you choose not to provide information that is required for an account to function, like your name and email address, we will not be able to create an account for you.

Choose how we communicate with you

Your choices about how we communicate with you differ depending on the purpose of the message and how it is delivered. Some messages are considered optional and some are necessary for you to manage your accounts with us. We use email, text messages, push notifications on your mobile device, and even paper mail depending on the situation and your preferences.

You can click the unsubscribe link in a marketing email, opt out of a text message or turn off notifications on your device. You can also change your account’s notification settings or the notification preferences on your device.

You won’t be able to opt out of messages that are considered necessary for you to manage your account, such as receipts and emails that alert you to changes in your account’s status that require your attention. You may be able to decide how we send those messages, such as by email, text message, or a notification on your mobile device.

4. Personal data we collect from you

When you interact with us through the Services, we may collect data from you or from other sources. This “data” may be information that you directly provide to us, such as personal information you provide when you visit the Services, or information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. The categories of other sources from which we collect personal data include our affiliates, partners, vendors, data brokers and public sources.

If you use our services without creating or logging into an account, we’ll still collect personal data, which may include your device information, location information and payment information. When you use our services without creating or logging into an account, we will use this information to process locations, personal preferences and transactions. We may connect this information with your account, if you have one or if you create an account at a later date.

The data we collect consists of personal identifiers, commercial information, Internet/other electronic network activity information, geolocation data, professional or employment-related information, characteristics of protected classifications, and inferences drawn from this information. More specifically, the data we collect includes:

  • Data that you provide directly when you register for, or use, the Services. This data will vary, but typically consists of name, email address, postal address, phone number and other similar contact data. We also receive data from the communications you send to us, such as customer service inquiries, product reviews and other feedback regarding the Services.

  • User credentials, such as username, password, password hints and similar security information used to create an account and authenticate users of the Services.

  • Cookies, Information collected from cookies or other tracking technologies

  • Demographic data, such as age, gender, country and language preference.

  • Payment data, such as Bank account and routing numbers, Credit and debit card information, Financial information and billing address.

  • Device data, such as type of device, operating system and other software installed on the device, device settings, IP address, device identifiers and error reports.

  • Usage data, such as the programs and features you access, items and services you purchase, and the timing, frequency and duration of your interactions through the Services.

  • Location data, such as IP addresses received from your device as well as stores, businesses and points of interest. As well as global Positioning System (GPS) information when you give us permission through your device settings

  • Biometric information, such as audio, electronic, visual, biometric, or similar information, for example: Call recordings when you talk to customer service, voice identification, when you consent to this biometric method of authentication, photo IDs and profile pictures you provide.

  • Information about your interests and preferences, such as your communications preferences. In addition to what you provide directly, we may infer your interests and preferences from other data we collect, such as the content and advertisements you interact with while using the Services.

  • Third party integrations. If you connect your use of the Services through a third party service (e.g., a social media platform), the third party may share certain information from your third party account with us.

  • Other third party data, such as data from our affiliates, partners or vendors, data brokers or public sources.

5. How to contact us

Thank you for reading our Policy. If you have any questions about this Policy, please contact our Data Protection Officer by e-mail  [email protected]